Resource Center
Survey
Name: *
Title:
Company: *

(If it is important to you to remain anonymous, please mail a hard copy of this completed form to Chip Supply, Inc, Attention Britney Wolfe at 7725 N. Orange Blossom Trail, Orlando FL. 32810. No attempt will be made to match responses to individuals or companies. )

Please describe your level of satisfaction with the following elements of Chip Supply's performance in supplying products and/or services to your organization.

5 - Very Satisfied
4 - Satisfied
3 - Neither Satisfied or Dissatisfied
2 - Dissatisfied
1 - Very Dissatisfied
0 - No Opinion
1 2 3 4 5
1. As a resource for technical data, die maps, data sheets, etc.
2. Providing feedback on technical specifications/requirements.
3. Responding to RFQ's in a timely manner.
4. Completeness of information provided in quotes.
5. Meeting contractual delivery dates.
6. Providing advance notification of issues that effect on time delivery.
7. Conformance to shipping requirements, paperwork, packaging, etc.
8. Availability of order status.
9. Quality of products and services.
10. Responsiveness to customer issues.
11. Accessibility to Management.
12. Offering technical and/or alternative solutions.
13. The value of the products and services received from Chip Supply.
14. The competitiveness of Chip Supply in the market place.
15. The range of products and capabilities available from Chip Supply.
16. Your overall satisfaction with Chip Supply as a supplier.

Please indicate your level of agreement with the following statements.

5 - Strongly agree
4 - Agree
3 - Neutral
2 - Disagree
1 - Strongly disagree
1 2 3 4 5
17. Chip Supply's sales team is courteous and knowledgeable.
18. Chip Supply's sales team is readily available / accessible.
19. Chip Supply is a customer focused company.
20. Chip Supply's web site is easy to navigate.


For More Information About Chip Supply Click Here.
7725 N. Orange Blossom Trail Orlando, Florida 32810 | Phone: 407.298.7100 | Fax: 407.290.0164
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